Delete your account in Lycelle
- Open Lycelle and go to Profile → Delete account.
- Review the deletion warning and continue.
- Type
DELETEand confirm the request.
You must confirm deletion in the app. Account deletion removes your sign-in and associated app data where technically and legally possible, including cloud profile and journal data associated with the account. It also clears associated app data from the device where the deletion process can do so.
Some records may be retained only where required for security, fraud prevention, legal compliance, payment records, or dispute handling.
Request deletion by email
If you cannot access the app, email forbi.dodly.sj@gmail.com with the subject Lycelle Account Deletion Request. Include the email address used for your Lycelle account so the request can be verified and processed. We aim to process verified requests within 30 days.
Delete logs without deleting your account
To remove journal or tracker logs while keeping your account, go to Profile → Reset or remove data → Delete logs. This removes available tracker and wellness log information stored in the app, such as daily check-ins, mood, energy, stress, sleep, hydration, and body-signal entries. You may also email support for help requesting partial deletion of app data.
Subscriptions are managed separately
Deleting your Lycelle account does not automatically cancel an Apple App Store or Google Play subscription. To avoid future charges, manage or cancel the subscription through Apple App Store or Google Play subscription settings. Store providers and purchase-management services may retain transaction information under their own policies and legal requirements.
Questions
For deletion or account support, contact forbi.dodly.sj@gmail.com. See the Privacy Policy for more about retention and privacy choices.